A User Field Study: Communication in Academic Communities and Government Agencies

  • Authors:

  • Filip Kruse;Annette Balle Sørensen;Bart Ballaux;Birte Christensen-Dalsgaard;Hans Hofman;Michael Poltorak Nielsen;John W. Pattenden-Fail;Seamus Ross;Kellie Snow;Jørn Thøgersen

  • Affiliations:

  • The State and University Library, Aarhus C, Denmark 8000;The State and University Library, Aarhus C, Denmark 8000;The National Archives of the Netherlands, The Hague, The Netherlands;The State and University Library, Aarhus C, Denmark 8000;The National Archives of the Netherlands, The Hague, The Netherlands;The State and University Library, Aarhus C, Denmark 8000;Humanities Advanced Technology and Information Institute (HATII), University of Glasgow, Glasgow, UK G12 8QJ;Humanities Advanced Technology and Information Institute (HATII), University of Glasgow, Glasgow, UK G12 8QJ;Humanities Advanced Technology and Information Institute (HATII), University of Glasgow, Glasgow, UK G12 8QJ;The State and University Library, Aarhus C, Denmark 8000

  • Venue:
  • ECDL '08 Proceedings of the 12th European conference on Research and Advanced Technology for Digital Libraries
  • Year:
  • 2008

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Abstract

The preliminary findings of a study focusing on communication in academic communities and government agencies are outlined. The study was conducted within the academic community at British and Danish universities and government agencies in The Netherlands, using the `Contextual Design' approach and `Cultural Probes'. Qualitative data on researchers' and government agents' communicative and interactive behaviour were collected and an affinity analysis carried out. The analysis produced two types of results; 1) a conceptual model of flow from idea to dissemination, and 2) a catalogue of central elements of the communicative and collaborative behaviour of researchers and government agents. These results will be further explored and validated by means of a questionnaire based survey of academic communities and government agencies.