Developing and Validating Trust Measures for e-Commerce: An Integrative Typology
Information Systems Research
Evaluating Web-Based E-Government Services with a Citizen-Centric Approach
HICSS '05 Proceedings of the Proceedings of the 38th Annual Hawaii International Conference on System Sciences (HICSS'05) - Track 5 - Volume 05
The social relations of e-government diffusion in developing countries: the case of Rwanda
dg.o '06 Proceedings of the 2006 international conference on Digital government research
Digital Inclusiveness--Longitudinal Study of Internet Adoption by Older Adults
Journal of Management Information Systems
EGOV '07 Proceedings of the 6th International conference on Electronic Government
EGOV'07 Proceedings of the 6th international conference on Electronic Government
EGOV'07 Proceedings of the 6th international conference on Electronic Government
The digital divide metaphor: understanding paths to IT literacy
EGOV'07 Proceedings of the 6th international conference on Electronic Government
Who uses e-government?: examining the digital divide in e-government use
Proceedings of the 5th International Conference on Theory and Practice of Electronic Governance
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The Digital Divide is a matter of fact in most countries. For instance, senior citizens, citizens without employment, or citizens with low education utilise online services in a distinct way, often to a lesser extent. Within this paper, we examine how such digital divide groups make use of different online services. Here, four types on services are taken into account and contrasted with each other: Internet usage, E-Commerce usage, E-Government for Information and E-Government for Transaction. As a result, we develop the E-Inclusion-Gap Model which addresses gaps between such service-specific usage and we discuss possible reasons behind them.