Interpersonal Impressions of Agents for Developing Intelligent Systems

Authors:
Kaoru Sumi;Mizue Nagata
Affiliations:
National Institute of Information and Communications Technology, Interactive Communication Media and Contents Group, Soraku-gun, Japan 619-0289;The Department of Early Childhood Care and Education, The Faculty of Human Life, Jumonji University, Sugasawa, Niiza-shi, Japan
Venue:
IVA '08 Proceedings of the 8th international conference on Intelligent Virtual Agents
Year:
2008

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Abstract

This paper reports an experiment on the interpersonal impressions given by a character agent.When one is developing intelligent systems, it is important to consider how provide this feeling of affinity with the system and the presence for communicating with the system that has human-like intelligent functions such as recommendation or persuasion [1]. According to Media Equation [2], people treat computers, television, and new media as real people and places, so if an agent behaves in a disagreeable manner to users, it makes the users uncomfortable.