Speech Communication - Special issue on interactive voice technology for telecommunication applications
Sketching language: user-centered design of a wizard of oz prototyping framework
INTERACT'11 Proceedings of the 13th IFIP TC 13 international conference on Human-computer interaction - Volume Part IV
Supporting the wizard: interface improvements in Wizard of Oz studies
BCS-HCI '11 Proceedings of the 25th BCS Conference on Human-Computer Interaction
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The paper presents Let'sFly spoken dialogue system intended for natural human-computer interaction via telephone lines in travel planning domain. The system uses ASR, keyword spotting and TTS methods for continuous Russian speech and a dialogue manager with mixed-initiative strategy. Semi- automatic Wizard of Oz technique used for collecting speech data and real dialogues is described. Semi-automatic model is a tradeoff between a fully automatic spoken dialogue system and an interaction with a hidden human-operator working like a computer system. The experimental data obtained with this technique are discussed in the paper.