Evolving Mechanisms of Virtual Learning Communities: Lessons Learned from a Case in Higher Education

Authors:
Angelo Corallo;Marco Maggio;Francesca Grippa;Giuseppina Passiante
Affiliations:
e-Business Management Section, S.S. ISUFI, University of Salento, Lecce, Italy 73100;e-Business Management Section, S.S. ISUFI, University of Salento, Lecce, Italy 73100;e-Business Management Section, S.S. ISUFI, University of Salento, Lecce, Italy 73100;e-Business Management Section, S.S. ISUFI, University of Salento, Lecce, Italy 73100
Venue:
WSKS '08 Proceedings of the 1st world summit on The Knowledge Society: Emerging Technologies and Information Systems for the Knowledge Society
Year:
2008

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Abstract

This paper presents an explorative case of a Virtual Learning Community built around a Master's Program intended to create "e-Business Solutions Engineers". To monitor the evolution of the learning community we applied a methodological framework composed of four dimensions: knowledge improvement, mental models' evolution, social networks dynamics, and overall satisfaction measurement. The analysis of data, collected through ten months of exchanged e-mails and five monthly web-surveys, has been validated through interviews to a key informant. The application of Social Network Analysis provided a dynamic visualization of the interactions that we matched with the learning outcomes at individual and team level.