Mobile Social Software: Facilitating Serendipity or Encouraging Homogeneity?

  • Authors:
  • Jennifer Thom-Santelli

  • Affiliations:
  • Cornell University, HCI Group, and CEmCom

  • Venue:
  • IEEE Pervasive Computing
  • Year:
  • 2007

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Abstract

Mobile social software is currently designed and conceived to afford serendipitous social interactions in densely populated urban environments. These systems create a homogeneous representation of the city by encouraging users to socialize more exclusively with those they already know and by privileging a type of urban experience based on consumption and entertainment. Several design strategies drawn from the arts might help these systems offer a more heterogeneous view of the city. This article is part of a special issue on Urban Computing.