Investigation of information encountering in the controlled research environment
Information Processing and Management: an International Journal
Mobile Social Software: Facilitating Serendipity or Encouraging Homogeneity?
IEEE Pervasive Computing
Discovery is never by chance: designing for (un)serendipity
Proceedings of the seventh ACM conference on Creativity and cognition
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Some researchers have suggested that opportunities for serendipitous discovery of information may be limited in the online environment as a result of technological facilitation of information behavior. In response, they suggest building tools that enhance opportunities for serendipity. Based on our model of everyday serendipity, we offer design suggestions for tools that could enhance various conceptual facets of everyday serendipitous chance encounters.