Current State of Agile User-Centered Design: A Survey
USAB '09 Proceedings of the 5th Symposium of the Workgroup Human-Computer Interaction and Usability Engineering of the Austrian Computer Society on HCI and Usability for e-Inclusion
Serious game development as an iterative user-centered agile software project
Proceedings of the 1st International Workshop on Games and Software Engineering
Using correspondence analysis to monitor the persona segmentation process
Proceedings of the 7th Nordic Conference on Human-Computer Interaction: Making Sense Through Design
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LANDesk Software spun off from Intel in 2002 and started developing their shrink wrapped products using a variant of extreme programming (XP). They quickly made significant changes to a large legacy system, but felt lacking in their communications with the customer. They expanded their Human Factors team to focus on this problem. The Human Factors team developed personas to integrate the user into the development process. The team had some success with this process, and further improved visibility into the user psyche by working with the development team managers to bring the customer on-site, helping validate the research behind the personas, and improving the developers’ understanding of the customer needs.