Monitoring and analyzing influential factors of business process performance
EDOC'09 Proceedings of the 13th IEEE international conference on Enterprise Distributed Object Computing
MaDe4IC: an abstract method for managing model dependencies in inter-organizational cooperations
Service Oriented Computing and Applications
Analysing dependencies in service compositions
ICSOC/ServiceWave'09 Proceedings of the 2009 international conference on Service-oriented computing
Runtime prediction of service level agreement violations for composite services
ICSOC/ServiceWave'09 Proceedings of the 2009 international conference on Service-oriented computing
Adaptation of service-based applications based on process quality factor analysis
ICSOC/ServiceWave'09 Proceedings of the 2009 international conference on Service-oriented computing
Managing on-demand business applications with hierarchical service level agreements
FIS'10 Proceedings of the Third future internet conference on Future internet
Information Systems and e-Business Management
BPM'11 Proceedings of the 9th international conference on Business process management
Software—Practice & Experience
On Utilizing Web Service Equivalence for Supporting the Composition Life Cycle
International Journal of Web Services Research
Proceedings of the Fifth International Conference on Management of Emergent Digital EcoSystems
Hi-index | 0.00 |
In service oriented computing different techniques for monitoring Service Level Agreements (SLAs) are available. Many of these monitoring approaches focus on bilateral agreements between partners. However, when monitoring composite services it is not only important to figure out whether SLAs are violated, but we also need to analyze why these violations have occurred. When offering a composite service a company depends on its content providers to meet the service level they agreed upon. Due to these dependencies a company should not only monitor the SLA of the composite service, but also the SLAs of the services it depends on. By analyzing and monitoring the composite service in this way, causes for SLA violations can be easier found. In this paper we demonstrate how to analyze SLAs during development phase and how to monitor these dependencies using event logs during runtime. We call our approach MoDe4SLA (Monitoring Dependencies for SLAs).