Electronic markets and electronic hierarchies
Communications of the ACM
Design and natural science research on information technology
Decision Support Systems - Special issue on WITS '92
The role of speech processing in human—computer intelligent communication
Speech Communication
e-Business 2.0: roadmap for success
e-Business 2.0: roadmap for success
Proceedings of the HCI International '99 (the 8th International Conference on Human-Computer Interaction) on Human-Computer Interaction: Communication, Cooperation, and Application Design-Volume 2 - Volume 2
E-business differentiation through value-based trust
Information and Management
Design science in information systems research
MIS Quarterly
Journal of Theoretical and Applied Electronic Commerce Research
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This work proposes a new branding process that is inspired by and builds on the fundamental ideas behind the term Web 2.0. The paper shows how information systems can be designed to create value throughout the branding process by collecting and distributing user/consumer-generated content that supports physical-virtual artefacts. The paper follows the design-science research guidelines provided by Hevner et al. (2004). It introduces the model of Branding 2.0 and a real-world instantiation. Related cases are analyzed and compared to the instantiation to refine the model and extract implications for designing future branding applications. Finally, a note on possible business models demonstrates options for an implementation scenario.