Relationships and tasks in scientific research collaboration

Authors:
Robert E. Kraut;Jolene Galegher;Carmen Egido
Affiliations:
Bell Communications Research, Morristown, NJ;Department of Management and Policy, University of Arizona, Tuscon, AZ;Bell Communications Research, Morristown, NJ
Venue:
Human-Computer Interaction
Year:
1987

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Abstract

What are the requirements on computer- and telecommunications-based tools to aid groups in producing intellectual products? In this article we examine research collaborations as a particularly informative example of group work and propose a framework for describing research collaboration that should provide guidance to those developing technology to support collaborative work. The framework is based on 50 semistructured interviews with researchers in psychology, management science, and computer science. It focuses on the problems in forming and maintaining personal relationships and completing tasks that researchers must solve to have a successful collaboration. These problems occur when collaborators are initiating projects, executing them, and documenting results.