Using ITS to create an insurance industry application: a joint case study

Authors:
Stephen J. Boies;Jacob P. Ukelson;John D. Gould;David Anderson;Matt Babecki;Jerry Clifford
Affiliations:
IBM Research Center, Yorktown Heights, NY;IBM Research Center, Yorktown Heights, NY;IBM Research, Yorktown Heights, NY;Continental Insurance Company, Freehold, NJ;Continental Insurance Company, Freehold, NJ;Continental Insurance Company, Neptune, NJ
Venue:
Human-Computer Interaction
Year:
1993

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Abstract

In a joint case study, IBM and Continental Insurance evaluated the use of a new software development environment (called ITS) to implement a portion of an important Continental Insurance underwriting application. IBM and Continental's data-processing management jointly concluded that ITS (a) is fairly easy to learn and use; (b) substantially reduces application development time; (c) is capable of doing a range of Continental applications; and (d) produces applications that are easier to maintain over the years as usage patterns, insurance laws, and evolving technology require that these applications be changed.