Contextual design: defining customer-centered systems
Contextual design: defining customer-centered systems
Usability Engineering
Participatory Design: Principles and Practices
Participatory Design: Principles and Practices
The improvement of human-centred processes—facing the challenge and reaping the benefit of ISO 13407
International Journal of Human-Computer Studies
e-Democracy Goes Ahead. The Internet As a Tool for Improving Deliberative Policies?
EGOV '02 Proceedings of the First International Conference on Electronic Government
The evolution of user-centered focus in the human-computer interaction field
IBM Systems Journal
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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The paper attempts to open a discussion on user participation in the new situation, where information technology penetrates everyday and becomes part of our physical environment. Participation in the planning of built environment is legally enforced in urban planning, and the paper asks, if the participation in the design of ubicomp environments should be treated in a similar way.