Talking about hearing: designing from users' problematisations

  • Authors:
  • Malene Patsche Kjeldsen;Ben Matthews

  • Affiliations:
  • University of Southern Denmark;University of Southern Denmark

  • Venue:
  • Proceedings of the 5th Nordic conference on Human-computer interaction: building bridges
  • Year:
  • 2008

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Abstract

In this paper, we present a set of design explorations that are intended to reify issues that we have discovered in the course of design research project concerning technologies for the hearing impaired. We briefly describe the field studies we conducted, and present some of the issues that were uncovered in our investigation of how hearing impaired persons problematise their hearing. From our data we developed concepts, the purpose of which was to make these issues visible and tangible. In this way we attempt to use design as a vehicle for realising issues, rather than as a means of necessarily addressing or solving them. The conceptualisation of the issues from the data contrasts with how hearing difficulties are typically problematised as an issue for technological solution.