An agent enabling personalized learning in e-learning environments
Proceedings of the first international joint conference on Autonomous agents and multiagent systems: part 2
Asterisk open-source PBX system
Linux Journal
Model based engineering of learning situations for adaptive web based educational systems
Proceedings of the 13th international World Wide Web conference on Alternate track papers & posters
Integrated system interoperability testing with applications to VoIP
IEEE/ACM Transactions on Networking (TON)
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This article describes an integrated system managed by an artificial agent (ChatBot) whose knowledge base has been realised in Artificial Intelligence Markup Languange (AIML). The system is able to constantly supervise the activities of the servers and, at the same time, realise backup distribution to safeguard the data in e-learning contexts. It also interacts with a Private Automatic Branch eXchange (PABX) for the management of the Voice over Internet Protocol (VoIP) telephone system. This system has been conceived as support for the management of web sections and, in particular, web-learning (w-learning) platforms. The purpose is to be able to watch the platform's activity all the time to immediately 'warn' when there are problems deriving from the platform contents and warn the technical area in case of failures in the server system that contains the w-learning platform. In addition, the backup system guarantees having a frequently updated file of the data present on the various servers on which the e-learning platform leans so that safety can be guaranteed in case of the permanent loss of the data present on the servers.