Understanding Computers and Cognition: A New Foundation for Design
Understanding Computers and Cognition: A New Foundation for Design
Meta-Patterns for Electronic Commerce Transactions based on FLBC
HICSS '98 Proceedings of the Thirty-First Annual Hawaii International Conference on System Sciences-Volume 4 - Volume 4
The constituents of business interaction: generic layered patterns
Data & Knowledge Engineering - Special issue: The language/action perspective
A language/action perspective on the design of cooperative work
Human-Computer Interaction
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Because of globalization and the rise of Internet, the competitive environment of firms is undergoing a fundamental change. Firms are increasingly forced to collaborate in networks. At the same time, social networks are growing tremendously in use and in functionality. In this paper, the current network era is perceived from a communication perspective. How do people communicate in a network? How could the communication be improved? For the analysis we draw on the Language Action Perspective (LAP). Central to this analysis is the question what people try to achieve by communication in social terms. At its inception, LAP was used in an intra-organizational context. The question is whether the same analysis and the same models are also applicable in a network context.