Beyond the chalkboard: computer support for collaboration and problem solving in meetings
Communications of the ACM
Intelligent information-sharing systems
Communications of the ACM
The IFIP TC 9/WG 9.1 Working Conference on system design for human development and productivity: participation and beyond on System design for human development and productivity: participation and beyond
Plans and situated actions: the problem of human-machine communication
Plans and situated actions: the problem of human-machine communication
Analyzing due process in the workplace
ACM Transactions on Information Systems (TOIS) - Special issue: selected papers from the conference on office information systems
Designing organizational interfaces
CHI '85 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Office Information Systems and Computer Science
ACM Computing Surveys (CSUR)
Social Analyses of Computing: Theoretical Perspectives in Recent Empirical Research
ACM Computing Surveys (CSUR)
Understanding Computers and Cognition: A New Foundation for Design
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Narratives at work: story telling as cooperative diagnostic activity
CSCW '86 Proceedings of the 1986 ACM conference on Computer-supported cooperative work
Dockets: A Model for Adding Value to Content
ER '99 Proceedings of the 18th International Conference on Conceptual Modeling
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Business Process Management, Models, Techniques, and Empirical Studies
Cooperative Problem-Seeking Dialogues in Learning
ITS '00 Proceedings of the 5th International Conference on Intelligent Tutoring Systems
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WET-ICE '95 Proceedings of the 4th Workshop on Enabling Technologies: Infrastructure for Collaborative Enterprises (WET-ICE'95)
New research directions for data and knowledge engineering: A philosophy of language approach
Data & Knowledge Engineering
Progress Appraisal as a Challenging Element of Coordination in Human and Machine Joint Activity
Engineering Societies in the Agents World VIII
Scaling Choreography Modelling for B2B Value-Chain Analysis
BPM '08 Proceedings of the 6th International Conference on Business Process Management
On the pragmatics of network communication
Proceedings of the 3rd International Conference on the Pragmatic Web: Innovating the Interactive Society
Developing a decision-making framework for effective collaborative working
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Modeling social action for AI agents
IJCAI'97 Proceedings of the Fifteenth international joint conference on Artifical intelligence - Volume 2
ON MODELING: The language/action model of conversation: can conversation perform acts of design?
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Proceedings of the 23rd British HCI Group Annual Conference on People and Computers: Celebrating People and Technology
Design and control of workflow processes: business process management for the service industry
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Workflow management systems for process organisations
Workflow management systems for process organisations
CDADE: Conflict detector in activity diagram evolution based on speech act and ontology
Knowledge-Based Systems
Ontology support for Agent-based Simulation of Organizations
Multiagent and Grid Systems
Agent-based remote conversation support for people with aphasia
KES-AMSTA'10 Proceedings of the 4th KES international conference on Agent and multi-agent systems: technologies and applications, Part I
Cognitive effectiveness of visual instructional design languages
Journal of Visual Languages and Computing
ACM Transactions on Management Information Systems (TMIS)
Real-world semantics of conceptual models
The evolution of conceptual modeling
An ontological approach for defining agents for collaborative applications
WISE'05 Proceedings of the 6th international conference on Web Information Systems Engineering
On supporting users' reflection during small groups synchronous collaboration
CRIWG'06 Proceedings of the 12th international conference on Groupware: design, implementation, and use
Generic business frameworks and action modeling
CM'96 Proceedings of the First international conference on Communication Modeling: The language/action perspective
Research: TeamBuilder: a CSCW tool for identifying expertise and team formation
Computer Communications
Supporting artifact-mediated discourses through a recursive annotation tool
Proceedings of the 17th ACM international conference on Supporting group work
A Dispatch-Mediated Communication Model for Emergency Response Systems
ACM Transactions on Management Information Systems (TMIS)
Open sesame: re-envisioning the design of a gesture-based access control system
CHI '13 Extended Abstracts on Human Factors in Computing Systems
Agent-based customization of a remote conversation support system
Intelligent Decision Technologies
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In creating computer-based systems, we work within a perspective that shapes the design questions that will be asked and the kinds of solutions that are sought. This article introduces a perspective based on language as action, and explores its consequences for system design. We describe a communication tool called The Coordinator, which was designed from a language/action perspective; and we suggest how further aspects of coordinated work might be addressed in a similar style. The language/action perspective is illustrated with an example based on studies of nursing work in a hospital ward and contrasted to other currently prominent perspectives.