Experiments with Oval: a radically tailorable tool for cooperative work
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Flexible, active support for collaborative work with ConversationBuilder
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Identifying potential CSCW applications by means of activity theory concepts: a case example
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
A speech-act-based negotiation protocol: design, implementation, and test use
ACM Transactions on Information Systems (TOIS)
Socialware: multiagent systems for supporting network communities
Communications of the ACM
Computational organization theory
Multiagent systems
Supporting Different Dimensions of Adaptabilityin Workflow Modeling
Computer Supported Cooperative Work
The quality of online social relationships
Communications of the ACM - How the virtual inspires the real
Representing composites in conceptual modeling
Communications of the ACM - Has the Internet become indispensable?
A language/action perspective on the design of cooperative work
Human-Computer Interaction
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Collaboration has become important especially in knowledge intensive applications. Computer support systems for collaborative work on The Web, however, usually grow in an ad-hoc manner. The paper suggests two reasons for such an ad-hoc approach. One is a lack of methods to map collaborative requirements into collaborative workspaces. The other is that collaborative processes themselves change over time. The paper proposes a metamodel that provides an ontology to support collaborative process modelling and use these to define generic agents, which can assist users to set up and change collaborative workspaces. The metamodel itself integrates social, organizational and workflow semantics providing the ability to describe complex collaborative processes. The metamodel concepts and the corresponding agents are generic in nature and the paper will describe ways to map such generic concepts to specific domain applications.