Research: TeamBuilder: a CSCW tool for identifying expertise and team formation

  • Authors:
  • Achim Karduck

  • Affiliations:
  • Institut für Informatik und Gesellschaft der Universität Freiburg, Abteilung Telematik, FriedrichstraBe 50, 79098 Freiburg, Germany

  • Venue:
  • Computer Communications
  • Year:
  • 1994

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Abstract

Tasks have to be increasingly solved by teams whose members reside at remote locations. The management of crises is a typical task that poses a need for the spontaneous identification of expertise and subsequent cooperation between individuals and teams. Support for the formation of teams is a central aspect, which has been neglected by cooperative-work systems, labelled as groupware, until now. Most of today's systems are primarily aimed at groups that have already been formed. This paper presents a groupware system called TeamBuilder aimed at supporting team formation. TeamBuilder is being developed and tested as part of the research on CSCW at the Institut fur Informatik und Gesellschaft (IIG), Telematics Department, at Freiburg University. The paper is structured to give an overview of the basic infrastructure, architecture, concepts and work with TeamBuilder. The fundamental need identified is for a decentralized environment building upon the worldwide computer networking infrastructure which emphasizes information sharing and offers a spectrum of communication media. Information is kept by many individuals, building a pool of decentralized information sources. The intended benefit of the proposed decentralized infrastructure is the fostering of the participation of many individuals and organizations in information sharing by seamless transitions between individual and cooperative work at the user interface and networking level.