The Relevance of Integration for Knowledge Management Success: Conceptual and Empirical Findings

Authors:
Affiliations:
Venue:
HICSS '09 Proceedings of the 42nd Hawaii International Conference on System Sciences
Year:
2009

Citing 0
Cited 3

Knowledge Management Process and Organizational Performance in SMEs

International Journal of Knowledge Management
Research Portals: Status Quo and Improvement Perspectives

International Journal of Knowledge Management
Supporting Knowledge Management and Collaboration in Research Communities Using Automatically Created Research Portals

International Journal of Web Portals

Quantified Score

Hi-index	0.00

Visualization

Abstract

Many organizations pursue knowledge management (KM) initiatives, with different degrees of success. One key aspect of KM often neglected in practice is following an integrated and holistic approach. Complementary, KM researchers have increasingly focused on factors that determine KM success and examined whether the metrics used to measure KM initiatives are reasonable. In this article, the importance of integration issues for successful KM is analyzed by means of a case study of a KM initiative at an international consulting company. The investigations demonstrate the importance of an integrated KM approach - an integrated view of KM strategy, KM processes, KM technology, and company culture - to ensure KM success.