Lead users: a source of novel product concepts
Management Science
Improving mobile internet usability
Proceedings of the 10th international conference on World Wide Web
Network smart card review and analysis
Computer Networks: The International Journal of Computer and Telecommunications Networking
Experiencing real-world interaction: results from a NFC user experience field trial
Proceedings of the 9th international conference on Human computer interaction with mobile devices and services
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SmartCard Webserver (SCWS) is an application platform technology for services that runs within a tamper proof hardware, like in a smartcard chip. Due to upcoming application scenarios like using a mobile device as a contactless smartcard based on Near Field Communication (NFC), the use of tamper proof hardware in mobile devices is getting more popular. SCWS is an application server within a SIMCard. A web browser on the handset can be used to interact with servlets on the server. Beside user interface capabilities, SCWS also provides remote management features and a sound security concept for application access. In this paper we present the results of a survey of a user experience study regarding SCWS. The study focuses on the user experience and interaction with mobile web applications in comparison to natively implemented applications. We conducted 32 personal interviews with consisted out of a questionnaire and user experiments with a handset. Out of the results of the survey we give recommendations on the design and use of SCWS for mobile applications.