Quality function deployment usage in software development
Communications of the ACM
The usability engineering lifecycle: a practitioner's handbook for user interface design
The usability engineering lifecycle: a practitioner's handbook for user interface design
Packaged software: implications of the differences from custom approaches to software development
European Journal of Information Systems
Usability analysis with Markov models
ACM Transactions on Computer-Human Interaction (TOCHI)
Leonardo's Laptop: Human Needs and the New Computing Technologies
Leonardo's Laptop: Human Needs and the New Computing Technologies
International Journal of Human-Computer Studies - Special issue on HCI and MIS
Issues and strategies for integrating HCI in masters level MIS and e-commerce programs
International Journal of Human-Computer Studies - Special issue on HCI and MIS
User interface design with matrix algebra
ACM Transactions on Computer-Human Interaction (TOCHI)
Human computer Interaction And Management Information Systems: Foundations (Advances in Management Series)
E-commerce implementation challenges: small to medium-sized versus large organisations
International Journal of Business Information Systems
Teaching ERP in logistics curriculum: a case experience from Sweden
International Journal of Business Information Systems
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Computer-based user interfaces are incorporated in important parts of many electronics products. Recently, new systematic approaches have been presented for analysing the usability of user interfaces. These approaches include simulation and time analysis of different user interface structures. The general objective of these analyses is to reduce the time for users to browse for the aimed action. This paper discusses the potential of using a Design Structure Matrix (DSM) for analysing user interfaces. Instead of traditional state analysis for software, we take the user action flow point of view. Each user selection may have a time delay, with transition probabilities, assigned in a DSM matrix. In addition to comparison between different UI elements, the DSM approach can suggest a sequence for user interface elements. Illustrative examples of commonly known user interfaces are taken from the Apple iPod music player, Sendo mobile phone and web sales configuration tool. Finally, the potential of DSM for usability analysis is discussed and recommendations for further research are outlined.