Designing socio-technical systems: from stakeholder goals to social networks

  • Authors:
  • Volha Bryl;Paolo Giorgini;John Mylopoulos

  • Affiliations:
  • University of Trento, Dipartimento di Ingegneria e Scienza dell’Informazione, via Sommarive 14, 38100, Povo (TN), Italy;University of Trento, Dipartimento di Ingegneria e Scienza dell’Informazione, via Sommarive 14, 38100, Povo (TN), Italy;University of Trento, Dipartimento di Ingegneria e Scienza dell’Informazione, via Sommarive 14, 38100, Povo (TN), Italy and University of Toronto, Department of Computer Science, 40 St Geor ...

  • Venue:
  • Requirements Engineering
  • Year:
  • 2009

Quantified Score

Hi-index 0.00

Visualization

Abstract

Software systems are becoming an integral part of everyday life influencing organizational and social activities. This aggravates the need for a socio-technical perspective for requirements engineering, which allows for modelling and analyzing the composition and interaction of hardware and software components with human and organizational actors. In this setting, alternative requirements models have to be evaluated and selected finding a right trade-off between the technical and social dimensions. To address this problem, we propose a tool-supported process of requirements analysis for socio-technical systems, which adopts planning techniques for exploring the space of requirements alternatives and a number of social criteria for their evaluation. We illustrate the proposed approach with the help of a case study, conducted within the context of an EU project.