Understanding and Controlling Software Costs
IEEE Transactions on Software Engineering
Human factors in systems engineering
Human factors in systems engineering
Requirements Engineering: Processes and Techniques
Requirements Engineering: Processes and Techniques
System Analysis, Design, and Development: Concepts, Principles, and Practices (Wiley Series in Systems Engineering and Management)
General Systems Theory: Perspectives, Problems, Practice
General Systems Theory: Perspectives, Problems, Practice
Mastering the Requirements Process (2nd Edition)
Mastering the Requirements Process (2nd Edition)
Designing socio-technical systems: from stakeholder goals to social networks
Requirements Engineering
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In any system created by the Information and Communication Technology (ICT) man is main actor. From conception to system discard, man is the system designer, system developer, system user and man is affect by the system, positively or negatively. Although man is the main actor, several systems engineering methods do not include the human in the system development. Given the cost involved in system changes after understand its requirements; we must include the humanism already in system requirements elicitation. This requirements engineering process is a system inside the system to be treated, a system where the components are human activities. This paper propose the use of soft system approach to this process, as a way to identify human requirements for reduce the discrepancy between the expected systems features and the ones that will be perceived.