Interaction design and experiential factors: a novel case study on digital pen and paper

  • Authors:
  • Musstanser Tinauli;Margherita Pillan

  • Affiliations:
  • Politecnico di Milano (INDACO and Centro METID), Milano;Politecnico di Milano (INDACO), Milano

  • Venue:
  • Mobility '08 Proceedings of the International Conference on Mobile Technology, Applications, and Systems
  • Year:
  • 2008

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Abstract

The importance of Interaction Design (IxD) has been on the increase for the last couple of years. The success of Ipod and failure of Jukebox justify the significance of the discipline. In this paper we present a generic methodology to evaluate any interactive system. Eight factors form the basis of the evaluation process. These factors include Learnability, Usage, Error and Feedback, Comfort, Collaboration, Affect, Guidance and Support and Accessibility. Each factor is measured independently and the resulting numbers contribute to the overall evaluation of the interactive system under observation. A novel case study to evaluate the use of digital pen and paper in a real life scenario is also presented in the paper.