Fuzzy sets and fuzzy logic: theory and applications
Fuzzy sets and fuzzy logic: theory and applications
An optimization model for concurrent selection of tolerances and suppliers
Computers and Industrial Engineering
A fuzzy goal programming approach for vendor selection problem in a supply chain
Computers and Industrial Engineering
Strategic supplier selection in the added-value perspective: A CI approach
Information Sciences: an International Journal
Telematics and Informatics
Supplier selection and order lot sizing modeling: A review
Computers and Operations Research
Vendor selection in outsourcing
Computers and Operations Research
An integrated multicriteria decision-making methodology for outsourcing management
Computers and Operations Research
A hybrid approach to supplier selection for the maintenance of a competitive supply chain
Expert Systems with Applications: An International Journal
Expert Systems with Applications: An International Journal
Ranking of customer requirements in a competitive environment
Computers and Industrial Engineering
A decision support system for supplier selection based on a strategy-aligned fuzzy SMART approach
Expert Systems with Applications: An International Journal
A fuzzy supplier selection model with the consideration of benefits, opportunities, costs and risks
Expert Systems with Applications: An International Journal
An effective supplier selection method for constructing a competitive supply-relationship
Expert Systems with Applications: An International Journal
A grey-based decision-making approach to the supplier selection problem
Mathematical and Computer Modelling: An International Journal
A fuzzy integrated methodology for evaluating conceptual bridge design
Expert Systems with Applications: An International Journal
Expert Systems with Applications: An International Journal
Supplier selection and order allocation based on fuzzy SWOT analysis and fuzzy linear programming
Expert Systems with Applications: An International Journal
Engineering Applications of Artificial Intelligence
Expert Systems with Applications: An International Journal
Evaluation systems and methods of enterprise informatization and its application
Expert Systems with Applications: An International Journal
A multi-objective decision making model for the vendor selection problem in a bifuzzy environment
Expert Systems with Applications: An International Journal
Computers and Industrial Engineering
Expert Systems with Applications: An International Journal
Application of decision-making techniques in supplier selection: A systematic review of literature
Expert Systems with Applications: An International Journal
Expert Systems with Applications: An International Journal
Hi-index | 12.06 |
Supplier selection is a multi-criteria decision-making problem which consists of both qualitative and quantitative metrics. A lot of investigations have been published in the supplier selection area and it has been notified that in the majority of these publications supplier selection and evaluation and development have the same meaning. However, one needs integrated models to cover all of these stages. In addition, most of the proposed models focused on manufacturing environments and a few papers have been allocated for service industries. To our knowledge, no Internet service provider (ISP) selection and evaluation has been published up to now. In this paper, we propose a new framework on the basis of company's strategy for supplier management including supplier selection, evaluation, and development. In the first phase, quality function deployment (QFD) is utilized to rank the best ISPs based on qualitative criteria. Then, a quantitative model is adopted to consider quantitative metrics. Finally, we compose two models and select the best ISPs. In the next phase, we propose a novel algorithm to evaluate selected ISPs from three perspectives: customer, performance, and competition. Meanwhile, the fuzzy logic and triangular fuzzy numbers are utilized to deal with vagueness of human thought. Furthermore, a case study is conducted to illustrate the stages of ISP selection and evaluation. The implementation of the proposed model is easy and do not need optimization background.