Transformational government: basics and key issues

  • Authors:

  • Marijn Janssen;William S. Shu

  • Affiliations:

  • Delft University of Technology, Delft, The Netherlands;University of Buea, Buea, SW Province, Cameroon

  • Venue:
  • Proceedings of the 2nd international conference on Theory and practice of electronic governance
  • Year:
  • 2008

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Abstract

So far, the transformation of public administration has been limited, with technology simply reinforcing its current structures. However, to realize adaptive, transparent, accountable, efficient and agile government providing demand-driven service provisioning at low cost, more radical changes are needed. In this light therefore, transformational government has often been identified as the next challenge for e-government. This tutorial and workshop are aimed at contributing to the understanding of the scope of the issues in transformational government and approaches to transformation. In the tutorial an overview of transformational government basics is given which covers the whole range, from governance and organization to technology and implementation. During the workshop four papers will be presented, complemented by a discussion of the transformational aspects of e-governments. The papers consider a devolution reference model for e-governance, adaptability through strategic IT planning, and applications linked to community-based poverty reduction and tax administration.