e-government: integrated services framework
Proceedings of the 12th Annual International Digital Government Research Conference: Digital Government Innovation in Challenging Times
Assessing e-government readiness of local governments in China: developing a bottom-up approach
Proceedings of the 5th International Conference on Theory and Practice of Electronic Governance
Towards automatic assessment of government web sites
Proceedings of the 3rd International Conference on Web Intelligence, Mining and Semantics
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This paper makes a range of comparisons between e-government developments and performance worldwide. In order to make such comparisons, it is necessary to use a set of indicators. This paper examines the evolution of indicators used by three widely referenced international e-government studies, from the early days of e-government benchmarking until today. Some critical remarks related to the current state-of-the-art are given. The authors conclude that all three studies have their strengths and weaknesses, and propose automatic assessment of e-government services as a potential solution to some of the problems experienced by current benchmarking studies.