International users interface
The effects of culture on performance achieved through the use of human computer interaction
SAICSIT '03 Proceedings of the 2003 annual research conference of the South African institute of computer scientists and information technologists on Enablement through technology
Sustainable software development
SAICSIT '04 Proceedings of the 2004 annual research conference of the South African institute of computer scientists and information technologists on IT research in developing countries
Assumptions considered harmful: the need to redefine usability
UI-HCII'07 Proceedings of the 2nd international conference on Usability and internationalization
Pursuing genius loci: interaction design and natural places
Personal and Ubiquitous Computing
Being participated: a community approach
Proceedings of the 11th Biennial Participatory Design Conference
A new visualization approach to re-contextualize indigenous knowledge in rural Africa
INTERACT'11 Proceedings of the 13th IFIP TC 13 international conference on Human-computer interaction - Volume Part II
Homestead creator: a tool for indigenous designers
Proceedings of the 7th Nordic Conference on Human-Computer Interaction: Making Sense Through Design
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Since the inception of our bush-encroachment decision support system, we have gone through many cycles of adaptations while striving towards what we believed to be a usable system. A fundamental difference between community based users and individualistic users necessitates a change in the design and evaluation methods as well as a community agreement of concepts and values guiding the design. In this paper we share the lessons learned along the story depicting the metamorphosis of a bush encroachment decision support system in Southern African rangelands. Above and beyond community members participating in the design and evaluation of the system, they establish the community grounded values determining the system's quality concepts such as usability.