Software for use: a practical guide to the models and methods of usage-centered design
Software for use: a practical guide to the models and methods of usage-centered design
Health Management Information Systems: Methods and Practical Applications
Health Management Information Systems: Methods and Practical Applications
Designing Human-Centered Distributed Information Systems
IEEE Intelligent Systems
Work-centered design: a case study of a mixed-initiative scheduler
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Toward an ontology-based framework for clinical research databases
Journal of Biomedical Informatics
TURF: Toward a unified framework of EHR usability
Journal of Biomedical Informatics
Automatic web spreadsheet data extraction
Proceedings of the 3rd International Workshop on Semantic Search Over the Web
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Data management software applications specifically designed for the clinical research environment are increasingly available from commercial vendors and open-source communities, however, general-purpose spreadsheets remain widely employed in clinical research data management (CRDM). The suitability of spreadsheets for this use is controversial, and no formal comparative usability evaluations have been performed. We report on an application of the UFuRT (user, function, representation, and task (analyses) methodology to create a domain-specific process for usability evaluation. We demonstrate this process in an evaluation of differences in usability between a spreadsheet program (Microsoft(R) Excel) and a commercially available clinical research data management system (Phase Forward Clintrial(TM)). Through this domain-specific operationalization of UFuRT methodology, we successfully identified usability differences and quantified task and cost differences, while differentiating these from socio-technical aspects. UFuRT can be generalized to other domains.