Tactful calling: urgency-augmented phone calls through high-resolution pressure input on mobile phones

Authors:
Fabian Hemmert;Matthias Löwe;Anne Wohlauf;Gesche Joost
Affiliations:
Deutsche Telekom Laboratories, Berlin, Germany;Deutsche Telekom Laboratories, Berlin, Germany;Deutsche Telekom Laboratories, Berlin, Germany;Deutsche Telekom Laboratories, Berlin, Germany
Venue:
CHI '09 Extended Abstracts on Human Factors in Computing Systems
Year:
2009

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Abstract

In this paper we present a system that simulates urgency-augmented phone calls on mobile phones. Different scenarios and interaction techniques are discussed. We report a user study that indicates a general need for such a system and explored the applicability of using a force sensor as a way of intuitive call urgency articulation. The proposed system allows trying out urgency-augmented phone calls hands-on.