See you on the subway: exploring mobile social software

  • Authors:
  • Nicolas Belloni;Lars Erik Holmquist;Jakob Tholander

  • Affiliations:
  • Department of Computer and Systems Sciences, Stockholm University, Kista, Sweden;Swedish Institute of Computer Science, Kista, Sweden;Department of Computer and Systems Sciences, Stockholm University, Kista, Sweden

  • Venue:
  • CHI '09 Extended Abstracts on Human Factors in Computing Systems
  • Year:
  • 2009

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Abstract

This project explores the social possibilities of mobile technology in transitional spaces such as public transport. Based on a cultural probes study of Stockholm subway commuters, we designed a location-based friend finder that displays only people in the same train as the user. We aim at reaching a critical mass of users and therefore decided to make the system compatible with as many phones as possible, thus it was designed as a simple web application. An initial informal study pointed out consequences of certain design decisions on the user experience and highlighted social tensions created by presence awareness.