“In Case of Fire, Please Use the Elevator”: Simulation Technology and Organization in Fire Engineering

Authors:
Mark Dodgson;David M. Gann;Ammon Salter
Affiliations:
University of Queensland Business School, Brisbane, Queensland 4072, Australia;Tanaka Business School, Imperial College London, London SW7 2AZ, United Kingdom;Advanced Institute of Management Research and Tanaka Business School, Imperial College London, London SW7 2AZ, United Kingdom
Venue:
Organization Science
Year:
2007

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Abstract

Interorganizational projects can provide a vehicle for innovation, despite the professional and organizational barriers that confront this form of organizing. The case of fire engineering shows how such projects use simulation technology as a boundary object to foster innovation in a new organizational field. Engineers use simulation technology to produce radical changes in fire control and management, such as using elevators to evacuate buildings during emergencies. A framework is developed that explores how decisions can be reached and tensions resolved amongst multiple, diverse, and discordant actors striving for a shared appreciation of negotiated futures. This framework extends theories of engineering knowledge and boundary objects. It sheds new light on how to organize collective, knowledge-based work to produce reliable and innovative designs.