Support for adaptive collaboration in Professional Virtual Communities based on negotiations of social protocols

Authors:
Willy Picard
Affiliations:
Department of Information Technology, The Poznan University of Economics, ul. Mansfelda 4, 60-854 Poznan, Poland
Venue:
International Journal of Information Technology and Management
Year:
2009

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Abstract

Support for human-to-human interactions over a network is still insufficient, particularly for Professional Virtual Communities (PVCs). Among other limitations, adaptation capabilities of humans are not taken into account in existing models for collaboration processes in PVCs. This paper presents a model for adaptive human collaboration. A key element of this model is the ability to capture social elements involved during the collaboration process. Processes are modelled as social protocols. A second contribution is the proposition of negotiation as a means for adaptation of these protocols.