Observing End-User Customisation of Electronic Patient Records

Authors:
Cecily Morrison;Alan F. Blackwell
Affiliations:
Computer Laboratory, University of Cambridge, Cambridge, UK CB3 9EU;Computer Laboratory, University of Cambridge, Cambridge, UK CB3 9EU
Venue:
IS-EUD '09 Proceedings of the 2nd International Symposium on End-User Development
Year:
2009

Citing 4
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Abstract

The contemporary practice of medicine, which is concerned both with national standards of audit and innovation through local customisation, is a prime domain for end-user development. In this paper we describe four experiences of end-user development in this domain that offer interesting empirical examples. We look at existing practices through considering end-user customisation of paper charts (1), compare the end-user customisation facilities provided by two applications for electronic patient records (2), assess the structure of an actual end-user development using one of these (3), and propose a longitudinal study of end-user customisation building on this work (4).