Information technologies for the 1990s: an organizational impact perspective
Communications of the ACM
Expert systems and multimedia: examining the potential for integration
Journal of Management Information Systems - Special section: Information technology and IT organizational impact
Development of a dual-modal information presentation of sequential relationship
International Journal of Mobile Learning and Organisation
Investigation of voice and text output modes with abstraction in a computer interface
Interacting with Computers
A Case Study of General Electric's Multimedia Training Systems
Information Resources Management Journal
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Traditional methods of interaction with ES can be a burden to users who are forced to translate conceptualizations of problem attributes and characteristics into text form and then convert back to conceptualizations in interpreting and recommending solutions. This burden can be relieved by merging ES with multimedia technology. In addition to text, the user would be able to selectively access information with graphics, full-motion video, or animation; and hear with stereo sound, voice recording, or music. Such a combination provides a powerful interactive interface enabling the various facets of expertise to be more fully communicated to the user. This article describes multimedia expert systems and considerations for implementing them.