Improving retention strategies for IT professionals working in the public sector

Authors:
Crispin R. Coombs
Affiliations:
Business School, Loughborough University, Loughborough, Leics LE11 3TU, UK
Venue:
Information and Management
Year:
2009

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Abstract

Despite much research interest, effective retention of IT professionals has proved difficult for many public sector organizations. By concentrating on intention to leave, researchers may not have provided a clear way to formulate effective retention strategies. Consequently, we used intention to stay as an alternative lens to identify factors that can reduce turnover of IT professionals. Our findings indicated that attitudes, perceived behavioral control (PBC), and identification with the organization all had a statistically significant relationship with intention to stay; attitude was the strongest. It was concluded that existing retention strategies needed to be refocused on the issues that make IT staff stay; a number of practical recommendations for IT managers are presented.