A Survey of Explanations in Recommender Systems

  • Authors:
  • Nava Tintarev;Judith Masthoff

  • Affiliations:
  • University of Aberdeen, Scotland, U.K. ntintare@csd.abdn.ac.uk;University of Aberdeen, Scotland, U.K. jmasthoff@csd.abdn.ac.uk

  • Venue:
  • ICDEW '07 Proceedings of the 2007 IEEE 23rd International Conference on Data Engineering Workshop
  • Year:
  • 2007

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Abstract

This paper provides a comprehensive review of explanations in recommender systems. We highlight seven possible advantages of an explanation facility, and describe how existing measures can be used to evaluate the quality of explanations. Since explanations are not independent of the recommendation process, we consider how the ways recommendations are presented may affect explanations. Next, we look at different ways of interacting with explanations. The paper is illustrated with examples of explanations throughout, where possible from existing applications.