Explanation and Argumentation Capabilities: Towards the Creation of More Persuasive Agents
Artificial Intelligence Review
Harvard Business Essentials Guide to Negotiation
Harvard Business Essentials Guide to Negotiation
Trust-inspiring explanation interfaces for recommender systems
Knowledge-Based Systems
A unified and general framework for argumentation-based negotiation
Proceedings of the 6th international joint conference on Autonomous agents and multiagent systems
Mind and heart of the negotiator, second edition, the
Mind and heart of the negotiator, second edition, the
A Survey of Explanations in Recommender Systems
ICDEW '07 Proceedings of the 2007 IEEE 23rd International Conference on Data Engineering Workshop
Creating human-machine synergy in negotiation support systems: towards the pocket negotiator
HuCom '08 Proceedings of the 1st International Working Conference on Human Factors and Computational Models in Negotiation
Empirical software engineering for agent programming
Proceedings of the 2nd edition on Programming systems, languages and applications based on actors, agents, and decentralized control abstractions
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Negotiation support systems (NSSs) aim to assist people during the complex process of negotiation.We argue that having a shared mental model of the negotiation task enables and enhances the collaboration between the human negotiator and the NSS. This paper presents an analysis of negotiation that results in a set of concepts that a shared mental model of the user and the NSS should contain. Discrepancies between the individual mental models can arise for various reasons, such as the constructive nature of preferences. Explanation can increase user understanding of the NSS's reasoning, allowing the user to detect and resolve discrepancies. We therefore propose using explanation to achieve and maintain sharedness. We present a framework that provides a means to generate content for such explanations, where we focus on the mental models of user and opponent preferences.