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Information technology and organisational change
Soft systems methodology in action
Soft systems methodology in action
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The capability maturity model: guidelines for improving the software process
Design and natural science research on information technology
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Information Systems Research
Work-Oriented Design of Computer Artifacts
Work-Oriented Design of Computer Artifacts
Design science in information systems research
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Forms of reasoning in the design science research process
DESRIST'11 Proceedings of the 6th international conference on Service-oriented perspectives in design science research
A design science research roadmap
DESRIST'11 Proceedings of the 6th international conference on Service-oriented perspectives in design science research
DESRIST'11 Proceedings of the 6th international conference on Service-oriented perspectives in design science research
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International Journal of IT/Business Alignment and Governance
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DESRIST'13 Proceedings of the 8th international conference on Design Science at the Intersection of Physical and Virtual Design
Theory-generating design science research
Information Systems Frontiers
Information Systems and e-Business Management
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This paper proposes and evaluates a soft systems approach to design science research. Soft Design Science provides an approach to the development of new ways to improve human organizations, especially with consideration for social aspects, through the activities of design, development, instantiation, evaluation and evolution of a technological artifact. The Soft Design Science approach merges the common design science research process (design, build-artifact, evaluation) together with the iterative soft systems methodology. The design-build artifact-evaluation process is iterated until the specific requirements are met. The generalized requirements are adjusted as the process continues to keep alignment with the specific requirements. In the end, the artifact represents a general solution to a class of problems shown to operate in one instance of that class of problems. The proposed methodology is evaluated by an analysis of how it differs from, and could have informed and improved, a published design science study, which used a design-oriented action research method.