The media equation: how people treat computers, television, and new media like real people and places
Presence: Teleoperators and Virtual Environments
Modeling how humans reason about others with partial information
Proceedings of the 7th international joint conference on Autonomous agents and multiagent systems - Volume 1
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Agents are increasingly being implemented on the many processors embedded in our environment, resulting in more frequent interactions between agents and humans and the emergence of mixed human-agent societies. We are attempting to cultivate an interdisciplinary understanding of productive human-agent societies by investigating characteristics of human cooperation toward software agents. The contribution of this work is an exploration characterizing direct and indirect behavior of humans toward agents by way of experimentation on human subjects. Preliminary investigation into human-agent interactions reveals that in a context involving direct and indirect behavior, humans will exhibit prosocial behaviors toward agents on par with those they exhibit toward humans. These results seem to support Reeves and Nass's media equation describing human interactions with media entities as equivalent to human interactions with humans.