Usability inspection methods
Can speech acts walk the talk?
Computer Supported Cooperative Work
Understanding Computers and Cognition: A New Foundation for Design
Understanding Computers and Cognition: A New Foundation for Design
A Practical Guide to Usability Testing
A Practical Guide to Usability Testing
Ad-hoc workflow: problems and solutions
DEXA '97 Proceedings of the 8th International Workshop on Database and Expert Systems Applications
Routing email automatically by purpose not topic
Natural Language Engineering
Proceedings of the 13th international conference on World Wide Web
Semanta: your personal email semantic assistant
Proceedings of the 13th international conference on Intelligent user interfaces
Semantic email as a communication medium for the social semantic desktop
ESWC'08 Proceedings of the 5th European semantic web conference on The semantic web: research and applications
Semantic Web computing in industry
Computers in Industry
A semantic framework for modelling quotes in email conversations
Proceedings of the 1st International Conference on Intelligent Semantic Web-Services and Applications
Conceptual graphs for semantic email addressing
ICCS'10 Proceedings of the 18th international conference on Conceptual structures: from information to intelligence
Generalizing email messages digests
CHI '11 Extended Abstracts on Human Factors in Computing Systems
Leveraging the Linked Data Principles for Electronic Communications
WI-IAT '11 Proceedings of the 2011 IEEE/WIC/ACM International Conferences on Web Intelligence and Intelligent Agent Technology - Volume 03
Email between private use and organizational purpose
Proceedings of the 21st international conference companion on World Wide Web
Seamless integration of order processing in MS outlook using smartoffice: an empirical evaluation
Proceedings of the ACM-IEEE international symposium on Empirical software engineering and measurement
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In this paper we present Semanta --- a fully-implemented system supporting Semantic Email Processes, integrated into the existing technical landscape and using existing email transport technology. By applying Speech Act Theory, knowledge about these processes can be made explicit, enabling machines to support email users with correctly interpreting, handling and keeping track of email messages, visualizing email threads and workflows, and extracting tasks and appointments from email messages. Whereas complex theoretical models and semantics are hidden beneath a simple user interface, the enabled functionalities are clear for the users to see and take advantage of. The system's evaluation proved that our experiment with Semanta has indeed been successful and that semantic technology can be applied as an extra layer to existing technology, thus bringing its benefits into everyday computer usage.