Automated support for managing feature requests in open forums

  • Authors:
  • Jane Cleland-Huang;Horatiu Dumitru;Chuan Duan;Carlos Castro-Herrera

  • Affiliations:
  • DePaul University, Chicago, IL;University of Chicago, Chicago, IL;DePaul University, Chicago, IL;DePaul University, Chicago, IL

  • Venue:
  • Communications of the ACM - A View of Parallel Computing
  • Year:
  • 2009

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Abstract

The result is stable, focused, dynamic discussion threads that avoid redundant ideas and engage thousands of stakeholders.