E-Learning and Organisational Change: A Change Management Case Study

  • Authors:

  • Ray Webster

  • Affiliations:

  • Araneum Learning Systems, Perth, WA 6149, Australia, raywebster@westnet.com.au

  • Venue:
  • Proceedings of the 2005 conference on Towards Sustainable and Scalable Educational Innovations Informed by the Learning Sciences: Sharing Good Practices of Research, Experimentation and Innovation
  • Year:
  • 2005

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Abstract

This paper considers e-learning and information systems driven organisational change in higher education. It provides a case study of an attempt to use IT and an e-learning strategy to add value to an organisation and prepare it for participation in a networked society. It is also a case study of systems failure in terms of the implementation of the e-learning strategy. A case study of events at a UK university based on interviews with a range of managers and change agents and two subsequent quality agency reports are used to illustrate these considerations. Dill's categories of design elements for promoting change in higher education institutions are then used as a framework to comparison.