The anatomy of a large-scale hypertextual Web search engine
WWW7 Proceedings of the seventh international conference on World Wide Web 7
ACM SIGIR Forum
Web searching on the Vivisimo search engine
Journal of the American Society for Information Science and Technology
WIKIFAQ: Obtaining Complete FAQs
Proceedings of the 2006 conference on Artificial Intelligence Research and Development
Using generalization of syntactic parse trees for taxonomy capture on the web
ICCS'11 Proceedings of the 19th international conference on Conceptual structures for discovering knowledge
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Tools such as web search engines are currently focused on the exhaustive recovery of information. These tools, although very useful in certain contexts, do not respond to the needs of public information services, which aim to be precise, dealing with requests from the public without overloading them with irrelevant information. Just as when a member of the public telephones his city's helpline he wants a single response to his question, a web tool which tries to emulate this service also needs to be precise, ideally providing only one response. To achieve this objective, in this paper we present a search engine which offers precise information to the public, allowing them to ask questions in the language with which they are most comfortable, without this affecting the quality of the service provided.