The ImaginePA Project: The First Large-Scale, Public Sector ERP Implementation

Authors:
William Wagner;Yvonne Lederer Antonucci
Affiliations:
Villanova University, Villanova, PA, USA;Widener University, Chester, PA, USA
Venue:
Information Systems Management
Year:
2009

Citing 7
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Abstract

While large-scale ERP deployments have been prevalent in the private-sector, there have been few attempts to deploy them in the public sector. This paper describes the first large-scale, public-sector ERP implementation, which integrates systems for over 50 different agencies in the state of Pennsylvania government. Over 20 individuals were interviewed during three years to identify and describe issues, success factors, implementation strategies, and lessons learned as compared to private-sector ERP implementations.