Credibility and computing technology
Communications of the ACM
Understanding cultural heritage experts' information seeking needs
Proceedings of the 8th ACM/IEEE-CS joint conference on Digital libraries
The effects of transparency on trust in and acceptance of a content-based art recommender
User Modeling and User-Adapted Interaction
ACM SIGIR Forum
The effects of source credibility ratings in a cultural heritage information aggregator
Proceedings of the 3rd workshop on Information credibility on the web
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State of the art web search systems enable aggregation of information from many sources. Users are challenged to assess the reliability of information from different sources. We report on an empirical user study on the effect of displaying credibility ratings of multiple cultural heritage sources (e.g. museum websites, art blogs) on users' search performance and selection. The results of our online interactive study (N=122) show that when explicitly presenting these ratings, people become significantly more confident in their selection of information from aggregated results.