Trust, self-confidence, and operators' adaptation to automation
International Journal of Human-Computer Studies
The media equation: how people treat computers, television, and new media like real people and places
Evaluating the utility and usability of an adaptive hypermedia system
Proceedings of the 2nd international conference on Intelligent user interfaces
Affective computing
Direct manipulation vs. interface agents
interactions
The elements of computer credibility
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Explaining collaborative filtering recommendations
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
The role of transparency in recommender systems
CHI '02 Extended Abstracts on Human Factors in Computing Systems
Hybrid Recommender Systems: Survey and Experiments
User Modeling and User-Adapted Interaction
User Modeling and User-Adapted Interaction
How Convincing is Mr. Data's Smile: Affective Expressions of Machines
User Modeling and User-Adapted Interaction
Information Filtering: Overview of Issues, Research and Systems
User Modeling and User-Adapted Interaction
Artificial Intelligence Review
Pros and Cons of Controllability: An Empirical Study
AH '02 Proceedings of the Second International Conference on Adaptive Hypermedia and Adaptive Web-Based Systems
Privacy by Design - Principles of Privacy-Aware Ubiquitous Systems
UbiComp '01 Proceedings of the 3rd international conference on Ubiquitous Computing
Prominence-interpretation theory: explaining how people assess credibility online
CHI '03 Extended Abstracts on Human Factors in Computing Systems
Adaptive interfaces and agents
The human-computer interaction handbook
The role of trust in automation reliance
International Journal of Human-Computer Studies - Special issue: Trust and technology
User Attitudes Regarding a User-Adaptive eCommerce Web Site
User Modeling and User-Adapted Interaction
ICEC '03 Proceedings of the 5th international conference on Electronic commerce
Evaluating collaborative filtering recommender systems
ACM Transactions on Information Systems (TOIS)
The museum visit: generating seamless personalized presentations on multiple devices
Proceedings of the 9th international conference on Intelligent user interfaces
Trust and etiquette in high-criticality automated systems
Communications of the ACM - Human-computer etiquette
User Involvement in Automatic Filtering: An Experimental Study
User Modeling and User-Adapted Interaction
Personalisation and trust: a reciprocal relationship?
Designing personalized user experiences in eCommerce
International Journal of Human-Computer Studies
Explanation in Recommender Systems
Artificial Intelligence Review
User Modeling and User-Adapted Interaction
Semantic web integration of cultural heritage sources
Proceedings of the 15th international conference on World Wide Web
User Modeling and User-Adapted Interaction
User Modeling and User-Adapted Interaction
Trust and the use of adaptive cruise control: a study of a cut-in situation
Cognition, Technology and Work
Interaction with user-adaptive information filters.: trust, transparency and acceptance.
CHI '07 Extended Abstracts on Human Factors in Computing Systems
Adaptive, intelligent presentation of information for the museum visitor in PEACH
User Modeling and User-Adapted Interaction
Trust-inspiring explanation interfaces for recommender systems
Knowledge-Based Systems
International Journal of Electronic Commerce
Effective explanations of recommendations: user-centered design
Proceedings of the 2007 ACM conference on Recommender systems
The role of intervening variables in driver-ACC cooperation
International Journal of Human-Computer Studies
UM '07 Proceedings of the 11th international conference on User Modeling
LISTEN: a user-adaptive audio-augmented museum guide
User Modeling and User-Adapted Interaction
A stroll with Carletto: adaptation in drama-based tours with virtual characters
User Modeling and User-Adapted Interaction
Tag-based user modeling for social multi-device adaptive guides
User Modeling and User-Adapted Interaction
Recommendation Agents for Electronic Commerce: Effects of Explanation Facilities on Trusting Beliefs
Journal of Management Information Systems
Gradual trust and distrust in recommender systems
Fuzzy Sets and Systems
MuseumFinland-Finnish museums on the semantic web
Web Semantics: Science, Services and Agents on the World Wide Web
Explaining answers from the Semantic Web: the Inference Web approach
Web Semantics: Science, Services and Agents on the World Wide Web
Trust and TAM in online shopping: an integrated model
MIS Quarterly
User acceptance of hedonic information systems
MIS Quarterly
Scrutable adaptation: because we can and must
AH'06 Proceedings of the 4th international conference on Adaptive Hypermedia and Adaptive Web-Based Systems
Key issues in interactive problem solving: an empirical investigation on users attitude
INTERACT'05 Proceedings of the 2005 IFIP TC13 international conference on Human-Computer Interaction
MultimediaN e-culture demonstrator
ISWC'06 Proceedings of the 5th international conference on The Semantic Web
LISTEN: a user-adaptive audio-augmented museum guide
User Modeling and User-Adapted Interaction
A stroll with Carletto: adaptation in drama-based tours with virtual characters
User Modeling and User-Adapted Interaction
Tag-based user modeling for social multi-device adaptive guides
User Modeling and User-Adapted Interaction
Recommendations based on semantically enriched museum collections
Web Semantics: Science, Services and Agents on the World Wide Web
Awareness, training and trust in interaction with adaptive spam filters
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A personalized walk through the museum: the CHIP interactive tour guide
CHI '09 Extended Abstracts on Human Factors in Computing Systems
The effects of source credibility ratings in a cultural heritage information aggregator
Proceedings of the 3rd workshop on Information credibility on the web
Improving user confidence in cultural heritage aggregated results
Proceedings of the 32nd international ACM SIGIR conference on Research and development in information retrieval
No Code Required: Giving Users Tools to Transform the Web
No Code Required: Giving Users Tools to Transform the Web
Proceedings of the fourth ACM conference on Recommender systems
Multi-criteria retrieval in cultural heritage recommendation systems
KES'10 Proceedings of the 14th international conference on Knowledge-based and intelligent information and engineering systems: Part II
Layered evaluation of interactive adaptive systems: framework and formative methods
User Modeling and User-Adapted Interaction
The semantics of query modification
RIAO '10 Adaptivity, Personalization and Fusion of Heterogeneous Information
User model interoperability: a survey
User Modeling and User-Adapted Interaction
ICSR'11 Proceedings of the Third international conference on Social Robotics
Personalization in cultural heritage: the road travelled and the one ahead
User Modeling and User-Adapted Interaction
ACM Transactions on Interactive Intelligent Systems (TiiS)
Explaining the user experience of recommender systems
User Modeling and User-Adapted Interaction
Evaluating the effectiveness of explanations for recommender systems
User Modeling and User-Adapted Interaction
A Multi-Criteria Metric Algorithm for Recommender Systems
Fundamenta Informaticae - Theory that Counts: To Oscar Ibarra on His 70th Birthday
Inspectability and control in social recommenders
Proceedings of the sixth ACM conference on Recommender systems
A study on user acceptance of proactive in-vehicle recommender systems
Proceedings of the 3rd International Conference on Automotive User Interfaces and Interactive Vehicular Applications
ACM Transactions on Interactive Intelligent Systems (TiiS) - Special issue on highlights of the decade in interactive intelligent systems
Information Processing and Management: an International Journal
Being confident about the quality of the predictions in recommender systems
ECIR'13 Proceedings of the 35th European conference on Advances in Information Retrieval
Exploring the impact of trust information visualization on mobile application usage
Personal and Ubiquitous Computing
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The increasing availability of (digital) cultural heritage artefacts offers great potential for increased access to art content, but also necessitates tools to help users deal with such abundance of information. User-adaptive art recommender systems aim to present their users with art content tailored to their interests. These systems try to adapt to the user based on feedback from the user on which artworks he or she finds interesting. Users need to be able to depend on the system to competently adapt to their feedback and find the artworks that are most interesting to them. This paper investigates the influence of transparency on user trust in and acceptance of content-based recommender systems. A between-subject experiment (N = 60) evaluated interaction with three versions of a content-based art recommender in the cultural heritage domain. This recommender system provides users with artworks that are of interest to them, based on their ratings of other artworks. Version 1 was not transparent, version 2 explained to the user why a recommendation had been made and version 3 showed a rating of how certain the system was that a recommendation would be of interest to the user. Results show that explaining to the user why a recommendation was made increased acceptance of the recommendations. Trust in the system itself was not improved by transparency. Showing how certain the system was of a recommendation did not influence trust and acceptance. A number of guidelines for design of recommender systems in the cultural heritage domain have been derived from the study's results.