Intelligent multimedia interfaces
Adaptive user support: ergonomic design of manually and automatically adaptable software
Adaptive user support: ergonomic design of manually and automatically adaptable software
Cyberguide: a mobile context-aware tour guide
Wireless Networks - Special issue: mobile computing and networking: selected papers from MobiCom '96
A user-centered approach to user modeling
UM '99 Proceedings of the seventh international conference on User modeling
AgentSalon: facilitating face-to-face knowledge exchange through conversations among personal agents
Proceedings of the fifth international conference on Autonomous agents
User Modeling and User-Adapted Interaction
Information Filtering: Overview of Issues, Research and Systems
User Modeling and User-Adapted Interaction
Introduction to the Special Issue on Empirical Evaluation of User Models and User Modeling Systems
User Modeling and User-Adapted Interaction
User Modeling for Personalized City Tours
Artificial Intelligence Review
Archeoguide: An Augmented Reality Guide for Archaeological Sites
IEEE Computer Graphics and Applications
Archeoguide: An Augmented Reality Guide for Archaeological Sites
IEEE Computer Graphics and Applications
Providing Tailored (Context-Aware) Information to City Visitors
AH '00 Proceedings of the International Conference on Adaptive Hypermedia and Adaptive Web-Based Systems
Layered Evaluation of Adaptive Applications and Services
AH '00 Proceedings of the International Conference on Adaptive Hypermedia and Adaptive Web-Based Systems
Generating Personal Travel Guides - And Who Wants Them?
UM '01 Proceedings of the 8th International Conference on User Modeling 2001
A Context-Sensitive Nomadic Exhibition Guide
HUC '00 Proceedings of the 2nd international symposium on Handheld and Ubiquitous Computing
Group Modeling: Selecting a Sequence of Television Items to Suit a Group of Viewers
User Modeling and User-Adapted Interaction
MobiDENK-Mobile Multimedia in Monument Conservation
IEEE MultiMedia
The design of a handheld, location-aware guide for indoor environments
Personal and Ubiquitous Computing
Musex: A system for supporting children's collaborative learning in a museum with PDAs
Systems and Computers in Japan
Ontology-Based User Modeling in an Augmented Audio Reality System for Museums
User Modeling and User-Adapted Interaction
User Modeling and User-Adapted Interaction
User Modeling and User-Adapted Interaction
Engaging constable: revealing art with new technology
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Adaptive, intelligent presentation of information for the museum visitor in PEACH
User Modeling and User-Adapted Interaction
Evaluation of a mobile information system in context
Information Processing and Management: an International Journal
Mediation of user models for enhanced personalization in recommender systems
User Modeling and User-Adapted Interaction
Analyzing Museum Visitors' Behavior Patterns
UM '07 Proceedings of the 11th international conference on User Modeling
ICCHP '08 Proceedings of the 11th international conference on Computers Helping People with Special Needs
Integrating tags in a semantic content-based recommender
Proceedings of the 2008 ACM conference on Recommender systems
LISTEN: a user-adaptive audio-augmented museum guide
User Modeling and User-Adapted Interaction
The effects of transparency on trust in and acceptance of a content-based art recommender
User Modeling and User-Adapted Interaction
A stroll with Carletto: adaptation in drama-based tours with virtual characters
User Modeling and User-Adapted Interaction
Tag-based user modeling for social multi-device adaptive guides
User Modeling and User-Adapted Interaction
Using interest and transition models to predict visitor locations in museums
AI Communications - Recommender Systems
Recommendations based on semantically enriched museum collections
Web Semantics: Science, Services and Agents on the World Wide Web
Kurio: a museum guide for families
Proceedings of the 3rd International Conference on Tangible and Embedded Interaction
A platform for virtual museums with personalized content
Multimedia Tools and Applications
Semantic relations for content-based recommendations
Proceedings of the fifth international conference on Knowledge capture
UbiCicero: A location-aware, multi-device museum guide
Interacting with Computers
Multiple Coordinated Mobile Narratives as a Catalyst for Face-to-Face Group Conversation
ICIDS '09 Proceedings of the 2nd Joint International Conference on Interactive Digital Storytelling: Interactive Storytelling
Exploring the relationship between presence and enjoyment in a virtual museum
International Journal of Human-Computer Studies
A user modeling markup language (userML) for ubiquitous computing
UM'03 Proceedings of the 9th international conference on User modeling
Content-based recommendation systems
The adaptive web
The adaptive web
Layered evaluation of interactive adaptive systems: framework and formative methods
User Modeling and User-Adapted Interaction
A visitor's guide in an active museum: Presentations, communications, and reflection
Journal on Computing and Cultural Heritage (JOCCH)
Gumo: the general user model ontology
UM'05 Proceedings of the 10th international conference on User Modeling
Discovery of Web user communities and their role in personalization
User Modeling and User-Adapted Interaction
Recommender systems: from algorithms to user experience
User Modeling and User-Adapted Interaction
Motivating participation in social computing applications: a user modeling perspective
User Modeling and User-Adapted Interaction
Personalization and privacy: a survey of privacy risks and remedies in personalization-based systems
User Modeling and User-Adapted Interaction
Gulliver's Genie: a multi-agent system for ubiquitous and intelligent content delivery
Computer Communications
Collaboration Support for Activity Management in a Personal Cloud Environment
International Journal of Distributed Systems and Technologies
Discovery of Web user communities and their role in personalization
User Modeling and User-Adapted Interaction
History and experience: storytelling and interaction design
BCS-HCI '11 Proceedings of the 25th BCS Conference on Human-Computer Interaction
Using handheld devices and situated displays for collaborative planning of a museum visit
Proceedings of the 2012 International Symposium on Pervasive Displays
Spatial user interface for experiencing Mogao caves
Proceedings of the 1st symposium on Spatial user interaction
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Over the last 20聽years, cultural heritage has been a favored domain for personalization research. For years, researchers have experimented with the cutting edge technology of the day; now, with the convergence of internet and wireless technology, and the increasing adoption of the Web as a platform for the publication of information, the visitor is able to exploit cultural heritage material before, during and after the visit, having different goals and requirements in each phase. However, cultural heritage sites have a huge amount of information to present, which must be filtered and personalized in order to enable the individual user to easily access it. Personalization of cultural heritage information requires a system that is able to model the user (e.g., interest, knowledge and other personal characteristics), as well as contextual aspects, select the most appropriate content, and deliver it in the most suitable way. It should be noted that achieving this result is extremely challenging in the case of first-time users, such as tourists who visit a cultural heritage site for the first time (and maybe the only time in their life). In addition, as tourism is a social activity, adapting to the individual is not enough because groups and communities have to be modeled and supported as well, taking into account their mutual interests, previous mutual experience, and requirements. How to model and represent the user(s) and the context of the visit and how to reason with regard to the information that is available are the challenges faced by researchers in personalization of cultural heritage. Notwithstanding the effort invested so far, a definite solution is far from being reached, mainly because new technology and new aspects of personalization are constantly being introduced. This article surveys the research in this area. Starting from the earlier systems, which presented cultural heritage information in kiosks, it summarizes the evolution of personalization techniques in museum web sites, virtual collections and mobile guides, until recent extension of cultural heritage toward the semantic and social web. The paper concludes with current challenges and points out areas where future research is needed.