User models in dialog systems
Adaptive user interfaces
Communications of the ACM
Explaining collaborative filtering recommendations
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Extracting usability information from user interface events
ACM Computing Surveys (CSUR)
Personalized hypermedia and international privacy
Communications of the ACM - The Adaptive Web
User Modeling and User-Adapted Interaction
User Modeling and User-Adapted Interaction
User Modeling and User-Adapted Interaction
Unpacking "privacy" for a networked world
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Evaluating the Effects of Open Student Models on Learning
AH '02 Proceedings of the Second International Conference on Adaptive Hypermedia and Adaptive Web-Based Systems
Personis: A Server for User Models
AH '02 Proceedings of the Second International Conference on Adaptive Hypermedia and Adaptive Web-Based Systems
Pros and Cons of Controllability: An Empirical Study
AH '02 Proceedings of the Second International Conference on Adaptive Hypermedia and Adaptive Web-Based Systems
A Privacy Awareness System for Ubiquitous Computing Environments
UbiComp '02 Proceedings of the 4th international conference on Ubiquitous Computing
To Contradict is Human - Student Modeling of Inconsistency
ITS '92 Proceedings of the Second International Conference on Intelligent Tutoring Systems
Bringing Scrutability to Adaptive Hypertext Teaching
ITS '00 Proceedings of the 5th International Conference on Intelligent Tutoring Systems
Stereotypes, Student Models and Scrutability
ITS '00 Proceedings of the 5th International Conference on Intelligent Tutoring Systems
Accretion Representation for Scrutable Student Modeling
ITS '00 Proceedings of the 5th International Conference on Intelligent Tutoring Systems
The Eyes Have It: A Task by Data Type Taxonomy for Information Visualizations
VL '96 Proceedings of the 1996 IEEE Symposium on Visual Languages
User models for intent-based authoring
User models for intent-based authoring
Visualisation of Ontological Inferences for User Control of Personal Web Agents
IV '03 Proceedings of the Seventh International Conference on Information Visualization
Personalised hypermedia presentation techniques for improving online customer relationships
The Knowledge Engineering Review
Inspectable Bayesian student modelling servers in multi-agent tutoring systems
International Journal of Human-Computer Studies
Personalization versus Privacy: An Empirical Examination of the Online Consumer's Dilemma
Information Technology and Management
Keeping ubiquitous computing to yourself: a practical model for user control of privacy
International Journal of Human-Computer Studies - Special isssue: HCI research in privacy and security is critical now
Consistent Modelling of Users, Devices and Sensors in a Ubiquitous Computing Environment
User Modeling and User-Adapted Interaction
An LDAP-based User Modeling Server and its Evaluation
User Modeling and User-Adapted Interaction
Open user profiles for adaptive news systems: help or harm?
Proceedings of the 16th international conference on World Wide Web
Learner reflection in student self-assessment
ACE '07 Proceedings of the ninth Australasian conference on Computing education - Volume 66
Enhancing privacy and preserving accuracy of a distributed collaborative filtering
Proceedings of the 2007 ACM conference on Recommender systems
Effective explanations of recommendations: user-centered design
Proceedings of the 2007 ACM conference on Recommender systems
End-user privacy in human-computer interaction
Foundations and Trends in Human-Computer Interaction
Toward establishing trust in adaptive agents
Proceedings of the 13th international conference on Intelligent user interfaces
UM '07 Proceedings of the 11th international conference on User Modeling
Respecting Users' Individual Privacy Constraints in Web Personalization
UM '07 Proceedings of the 11th international conference on User Modeling
An Evidence-Based Approach to Handle Semantic Heterogeneity in Interoperable Distributed User Models
AH '08 Proceedings of the 5th international conference on Adaptive Hypermedia and Adaptive Web-Based Systems
Engineering Information Systems towards Facilitating Scrutable and Configurable Adaptation
AH '08 Proceedings of the 5th international conference on Adaptive Hypermedia and Adaptive Web-Based Systems
STyLE-OLM: Interactive Open Learner Modelling
International Journal of Artificial Intelligence in Education - "Caring for the Learner" in honour of John Self
Student Models that Invite the Learner In: The SMILI:() Open Learner Modelling Framework
International Journal of Artificial Intelligence in Education
UMPTEEN: Named and Anonymous Learner Model Access for Instructors and Peers
International Journal of Artificial Intelligence in Education
Evidence-based Approach to Interacting with Open Student Models
International Journal of Artificial Intelligence in Education
The effects of transparency on trust in and acceptance of a content-based art recommender
User Modeling and User-Adapted Interaction
ACM Computing Surveys (CSUR)
IEEE Transactions on Software Engineering
Why and why not explanations improve the intelligibility of context-aware intelligent systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Location Conflict Resolution with an Ontology
Pervasive '08 Proceedings of the 6th International Conference on Pervasive Computing
Exploiting Readily Available Web Data for Scrutable Student Models
Proceedings of the 2005 conference on Artificial Intelligence in Education: Supporting Learning through Intelligent and Socially Informed Technology
Building explainable artificial intelligence systems
IAAI'06 Proceedings of the 18th conference on Innovative applications of artificial intelligence - Volume 2
Performance Evaluation of a Privacy-Enhancing Framework for Personalized Websites
UMAP '09 Proceedings of the 17th International Conference on User Modeling, Adaptation, and Personalization: formerly UM and AH
Assessing demand for intelligibility in context-aware applications
Proceedings of the 11th international conference on Ubiquitous computing
Highlighting Learning Across a Degree with an Independent Open Learner Model
Proceedings of the 2009 conference on Artificial Intelligence in Education: Building Learning Systems that Care: From Knowledge Representation to Affective Modelling
PERSONAF: framework for personalised ontological reasoning in pervasive computing
User Modeling and User-Adapted Interaction
Beyond total capture: a constructive critique of lifelogging
Communications of the ACM
A stage-based model of personal informatics systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
PersonisAD: distributed, active, scrutable model framework for context-aware services
PERVASIVE'07 Proceedings of the 5th international conference on Pervasive computing
VlUM: a web-based visualisation of large user models
UM'03 Proceedings of the 9th international conference on User modeling
The adaptive web: methods and strategies of web personalization
The adaptive web: methods and strategies of web personalization
User models for adaptive hypermedia and adaptive educational systems
The adaptive web
The adaptive web
Privacy-enhanced web personalization
The adaptive web
Toolkit to support intelligibility in context-aware applications
Proceedings of the 12th ACM international conference on Ubiquitous computing
Tackling HCI challenges of creating personalised, pervasive learning ecosystems
EC-TEL'10 Proceedings of the 5th European conference on Technology enhanced learning conference on Sustaining TEL: from innovation to learning and practice
Layered evaluation of interactive adaptive systems: framework and formative methods
User Modeling and User-Adapted Interaction
The Filter Bubble: What the Internet Is Hiding from You
The Filter Bubble: What the Internet Is Hiding from You
User model interoperability: a survey
User Modeling and User-Adapted Interaction
The lumière project: Bayesian user modeling for inferring the goals and needs of software users
UAI'98 Proceedings of the Fourteenth conference on Uncertainty in artificial intelligence
PersonisJ: mobile, client-side user modelling
UMAP'10 Proceedings of the 18th international conference on User Modeling, Adaptation, and Personalization
Secure identity management for pseudo-anonymous service access
SPC'05 Proceedings of the Second international conference on Security in Pervasive Computing
20000 inspections of a domain-independent open learner model with individual and comparison views
ITS'06 Proceedings of the 8th international conference on Intelligent Tutoring Systems
Personalization and privacy: a survey of privacy risks and remedies in personalization-based systems
User Modeling and User-Adapted Interaction
Utilisabilité d'un Espace Personnel d'Information Modifiable par les Utilisateurs
Proceedings of the 25ième conférence francophone on l'Interaction Homme-Machine
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Widespread personalized computing systems play an already important and fast-growing role in diverse contexts, such as location-based services, recommenders, commercial Web-based services, and teaching systems. The personalization in these systems is driven by information about the user, a user model. Moreover, as computers become both ubiquitous and pervasive, personalization operates across the many devices and information stores that constitute the user's personal digital ecosystem. This enables personalization, and the user models driving it, to play an increasing role in people's everyday lives. This makes it critical to establish ways to address key problems of personalization related to privacy, invisibility of personalization, errors in user models, wasted user models, and the broad issue of enabling people to control their user models and associated personalization. We offer scrutable user models as a foundation for tackling these problems. This article argues the importance of scrutable user modeling and personalization, illustrating key elements in case studies from our work. We then identify the broad roles for scrutable user models. The article describes how to tackle the technical and interface challenges of designing and building scrutable user modeling systems, presenting design principles and showing how they were established over our twenty years of work on the Personis software framework. Our contributions are the set of principles for scrutable personalization linked to our experience from creating and evaluating frameworks and associated applications built upon them. These constitute a general approach to tackling problems of personalization by enabling users to scrutinize their user models as a basis for understanding and controlling personalization.